Salon Etiquette

Masks are still enforced within the salon. As close contact service providers, we are committed to following safety regulations for both staff and guests. We ask that all clients help us keep each other safe during this unpredictable time. We will keep you updated on when this changes in the future. 

We politely ask that if you need to cancel your appointment, please make sure to give us at least a 24 hour notice, otherwise there may be a late cancellation fee charged to your card on file. Same policy for no-show appointments. We appreciate your understanding on this as we try to protect the time our stylists reserve for your appointment. 

To better serve you, we ask that new clients book an in-person consultation with one of our stylists prior to setting up a confirmed appointment. This helps us be as prepared as possible, and ensures you are booked with the right stylist and timeframe. 

We want your time in our space to be an experience of peace and relaxation, therefore we are limiting the number of people within our salon to one person per stylist. This means no visitors are allowed to attend your appointment with you. This includes unsupervised children. Our waiting area is located right outside of our salon for convenience. We thank you in advance for helping us maintain a relaxing environment in our salon. 

We cannot be held response for any damages to clothing. If receiving a color service, we recommend not wearing white or anything you don't want potentially stained. Our staff goes above and beyond to prevent accidents; capes, robes, and towels are provided, but please be better safe than sorry.  

We absolutely adore our furry friends, but unfortunately we cannot allow pets inside our salon space, unless they are certified service animals.